Refund policy

Thank you for shopping at WaterSports and Marine. We want you to be completely satisfied with your marine gear. Please review our return and refund guidelines below.

1. Return Window

Standard Marine Parts & Accessories: Items can be returned within 30 days of the original purchase date.

Electronics & Trolling Motors: High-value electronics must be returned within 14 days of purchase.

Boats, Outboard Motors, & Trailers: All sales of titled property, vessels, and major propulsion units are final sale and cannot be returned.

2. Item Condition Requirements

To qualify for a full refund or exchange, items must be:

Unused, uninstalled, and in the original, undamaged packaging.

Free of any signs of exposure to water, salt, or outdoor elements.

Accompanied by the original receipt or proof of purchase.

3. Non-Returnable Items

The following items cannot be returned or exchanged:

Custom-cut lengths of rope, chain, wiring, or hose.

Opened electronics, software, or mapped chart cards.

Safety and life-saving equipment (e.g., deployed flares, life jackets that have been altered).

Special-order parts or custom-fabricated canvas/covers.

Clearance or "as-is" consignment items.

4. Restocking & Shipping Fees

Restocking Fee: A 15% restocking fee applies to all returns of electronics, props, and special inventory items.

Return Shipping: The customer is responsible for all return shipping costs unless the item arrived damaged or defective. Original shipping fees are non-refundable.

5. Damaged or Defective Goods

If an item arrives damaged, notify us within 48 hours of delivery at WSMprop@gmail.com. We will provide a pre-paid shipping label and issue a full refund or replacement upon inspection.

6. How to Initiate a Return

Contact Us: Email WSMprop@gmail.com with your order number to request a Return Merchandise Authorization (RMA).

Pack Safely: Place the item securely in its original packaging.

Ship or Drop Off: Send the package to our physical address or bring it directly to our storefront.